You have a lot of choices to make when starting an ecommerce business. Beyond what you sell and how you market it, one of the most important decisions is which business model you build on.
Global ecommerce sales are forecast to grow from $6.42 trillion in 2025 to $7.89 trillion by 2028. That kind of scale creates plenty of opportunity, but only if your business model supports how you plan to compete and grow over time.
So which model is best? There’s not one right answer to that question—there are pros and cons to each ecommerce business model.
Ahead, get a high-level breakdown of those many different business model options. Once you understand each type of business model, you’ll be able to make the most informed decision about how to structure your small business.
What is a business model?
A business model outlines how a company operates profitably while delivering value to customers. It defines the value proposition, pricing strategy, and target market.
A strong business model requires clarity on three things from the start:
- Your value proposition (why customers choose you)
- Your pricing and monetization approach
- Your cost structure and path to sustainability
In ecommerce, business models typically fall into two categories:
- Transactional model. This is how you deliver value and complete a sale; it covers how products move from you to the customer. Examples include direct-to-consumer (DTC), marketplace, wholesale, or subscription.
- Revenue model. This is how and when you make money; it defines how you charge customers (one-time purchase, recurring subscription, usage-based pricing, commissions, or licensing).
You need both. A transactional model without a clear revenue model limits growth, and a revenue model without the right transaction structure creates friction for customers.
For example, a direct-to-consumer (DTC) brand (transactional model) may rely on one-time purchases and subscriptions (revenue models) to balance cash flow and retention.
Why are business models important?
Business models are essential for both new and established businesses. A successful business model helps companies understand their customers, motivates employees with a clear direction, attracts investors, and provides a sustainable competitive advantage by identifying growth opportunities.
Think of your business model as a live asset for your company. It’s healthy to update it regularly to stay on top of upcoming trends and obstacles. If you’re planning to raise capital or partner with someone, active business model innovation shows stakeholders you can adapt and meet changing market demands.
Main types of business models
Ecommerce business models describe who you sell to and how transactions flow between parties. The classic frameworks most online stores start with include:
- Business to consumer (B2C)
- Direct to consumer (DTC)
- Business to business (B2B)
- Consumer to consumer (C2C)
- Consumer to business (C2B)
These models still form the foundation of ecommerce today. But as global trade, regulation, and platform economics evolve, several new transactional structures are gaining traction, including:
1. Business to consumer (B2C)
The B2C business model refers to commerce between a business and an individual consumer. For example, think of the last time you bought something from Target—that’s an example of a B2C transaction. B2C business can include ecommerce, brick-and-mortar stores, or a combination of both.
2. Direct-to-consumer (DTC)
DTC is often conflated with B2C, but there’s a key difference: B2C describes selling to consumers in general, while DTC specifically refers to brands or manufacturers selling directly to end customers, without retail intermediaries.
Take the inclusive apparel brand TomboyX: You can buy TomboyX products through a retailer like Target (B2C), or directly from TomboyX’s own store (DTC). The product is the same; the transactional model isn’t.
DTC appeals to ecommerce brands for two main reasons:
- Direct customer relationships. Selling direct gives brands full ownership of customer data, communication, and experience.
- Higher profit margins. By cutting out intermediaries, brands retain more revenue per sale and gain greater control over pricing, promotions, and bundling.
The pandemic era accelerated DTC adoption, with DTC brands seeing nearly 45% growth in 2020 as consumers moved online. Brands like Glossier helped define this shift by selling directly online without traditional retail middlemen.
Today, many ecommerce brands maintain DTC channels alongside retail or marketplace partnerships. Industry observers often describe DTC as a subcategory of B2C focused on direct customer ownership and brand-controlled commerce.
3. Business to business (B2B)
B2B refers to any commerce between two businesses. Wholesale transactions typically fall under this category. You can include business-to-business offerings as either an ecommerce business or a brick-and-mortar. It’s also common for businesses to serve audiences in both B2C and B2B models. For instance, a coffee brand can sell its beans to consumers on its website (B2C), while also selling beans in bulk to coffee shops (B2B).
4. Consumer to consumer (C2C)
The C2C, or peer-to-peer, business model is when a consumer sells a product or service to another consumer (for instance, selling a used laptop on Facebook Marketplace). Individual sellers often begin selling on online marketplaces, then start an online store to build a brand and capture more profits.
5. Consumer to business (C2B)
The rise in the creator economy led to a spike in consumer-to-business (C2B) companies. This business model refers to when a consumer sells their own products or services to a business or organization. If you want to become an influencer who partners with brands or a photographer who sells photos online, C2B is the type of business model you’d use.
6. Business to business to consumer (B2B2C)
The B2B2C model sits between B2B and DTC. A business sells through another business that owns part of the customer relationship while still reaching the end consumer.
Unlike pure DTC, where the brand controls the entire journey, B2B2C introduces an intermediary—such as a retailer, platform, or distributor—that handles fulfillment, payments, compliance, or customer access.
7. Business to government (B2G)
The B2G model involves selling products or services directly to government agencies at the local, state, or federal level through digital procurement systems, contracts, or approved marketplaces.
Historically, B2G commerce relied on manual bidding and offline processes. Today, it’s increasingly digital, driven by ecommerce-style procurement portals, standardized vendor onboarding, and software platforms built specifically for public-sector purchasing.
For ecommerce businesses, B2G often applies to software, services, regulated goods, and infrastructure-related products.
21 examples of business models
Below, we’ve outlined 21 examples of business models you can use as inspiration to start your own business.
1. Ecommerce business model (B2C/B2B/DTC)
Ecommerce businesses most commonly operate within B2C, B2B, or DTC transactional models, depending on who they sell to and how much control they want over pricing, distribution, and the customer relationship.
The ecommerce business model centers on selling products or services online through a digital storefront. That storefront might live on a marketplace like Etsy or Amazon, on social platforms like Instagram or TikTok, on a dedicated ecommerce website, or across multiple channels at once.
While a brick-and-mortar store is constrained by geography and foot traffic, an ecommerce store can reach customers nationwide or even globally from day one—without the costs of rent, in-store staffing, or location-based expansion.
That flexibility makes ecommerce one of the most accessible and versatile business models. Brands can start small and scale into complex operations with thousands of stock keeping units (SKUs), international shipping, and multichannel fulfillment.
Pros of ecommerce business model
- Broad audience reach. Online stores aren’t limited by geography, allowing businesses to reach customers worldwide.
- Lower upfront costs. Compared to physical retail, ecommerce eliminates the need for leasing retail space, which cuts down on startup expenses.
- Scalability. With the right tools and platforms, ecommerce businesses can grow quickly and handle increasing volumes with ease.
Cons of ecommerce business model
- Highly competitive. The online space is saturated, making it challenging to stand out and acquire customers.
- Reliant on technology. Ecommerce businesses are dependent on functioning websites and digital tools, which can fail or require costly updates.
- Logistics challenges. Shipping, returns, and inventory management require careful planning and resources.
An ecommerce success story
SilkSilky specializes in selling silk products with the vision that the future of fashion will be healthy and comfortable. Founded in April 2021, the brand launched with Shopify to establish an independent, branded DTC site. An upgrade to the Shopify Plus plan allowed the brand to tap into even more powerful tools: a multisite layout to drive international expansion and advanced customization features.
This move drove a 680% increase in SilkSilky sales over two years.
2. Retail business model (B2C/B2B)
Retail is when you sell products made by a variety of brands directly to consumers in a B2C business model. This could include a combination of sourcing products through wholesale suppliers, manufacturing your own products, and even developing a private label product line (think Costco’s Kirkland brand). Retail businesses can be based in traditional brick-and-mortar stores, through temporary retail activations like pop-up shops, or online through websites and ecommerce marketplaces.
Some retail may also function as a B2B business model. Wholesale transactions qualify as such, as well as selling any products to businesses. If you sell office furniture, for example, it’s wise to model your retail store as both B2C and B2B to broaden your audience.
Pros of retail business model
- Helps make strong customer connections. For physical retail locations, you get the chance to interact with customers face to face, offering unique opportunities to create and nurture relationships.
- Boost sales. Online-only merchants have to find customers digitally. Physical retail gives you the chance to reach in-store shoppers while also driving online sales to your website. Plus, people get deeper engagement with your products in store versus only looking at pictures online.
- No shipping hassles. When you sell in person, you don’t have to worry about fulfilling orders and all that comes with it—the costs, admin time, and potential for costly returns.
Cons of retail business model
- High overhead. Opening a physical retail store has tons of upfront costs, not to mention ongoing operating expenses.
- Inflexibility. While an online store offers you the option to make tweaks and adjustments with just a few clicks, such overhauls to your physical retail space require more effort.
- More things to manage. Running an online business is busy enough without the added stress of managing a physical storefront. When you have a retail shop, you’ll need to stay on top of more things than if you were online-only.
A retail success story
Venus et Fleur, the luxury floral brand famous for its Eternity flowers, got its start online in 2015. It used Shopify’s platform to support its expansion from ecommerce to physical retail, allowing the brand to tackle new challenges in managing multiple sales channels and store locations.
The brand expects to double down on its retail success, with future plans to offer buy online, pickup in-store (BOPIS) functionality.
3. Dropshipping business model (B2C/B2B)
Dropshipping attracts people who prefer to keep startup costs as low as possible and are less concerned about margins. It’s also a great business model for someone who doesn’t want to hold and manage inventory.
Dropshipping involves B2C commerce (when a consumer buys a product from your store) as well as B2B commerce (the amount you pay for the dropshipper to provide the product and fulfillment services on your behalf).
Pros of dropshipping business model
- Low startup cost. Because you’re never carrying inventory, you have no inventory costs—which generally are the most substantial expense for a new ecommerce business.
- Low risk. Since you don’t actually purchase your inventory upfront, you aren’t taking the risk of holding items you can’t sell.
- Streamlined sales. Dropshipping suppliers will take on the tasks of picking, packing, and shipping your product for you. This option provides convenience and efficiency, so you can manage your business from anywhere in the world.
Cons of dropshipping business model
- High competition. Because dropshipping has such low barriers to entry, a lot of businesses are doing it. Competition is stiff, and it’s hard to set yourself apart from the crowd.
- Low margins. Low margins make it difficult to compete in paid advertising space, which means you’ll have to rely more on organic tactics like content marketing. You also have to sell at significant volume to make a decent profit.
- Inventory syncing issues. Because you’re relying on someone else’s inventory, there may be times when you place a shipment request to the wholesaler but the dropshipping product is sold out. These delays due to back orders can reflect badly on your business.
A dropshipping success story
Subtle Asian Treats is a top dropshipping business on Shopify selling plushies and cases for AirPods and iPhones. It was founded by Tze Hing Chan, a young Malaysian entrepreneur, who aimed to jump on the bubble tea trend happening in Asia.
The brand attracted thousands of bubble tea fans from the area by giving people a unique selection of products at a fair price. It’s also done a great job of building awareness on social media via user-generated content (UGC), and it appeals to customers with any budget through product diversification.
4. Manufacturing business model (B2C/B2B)
Manufacturing your product makes the most sense for entrepreneurs with a unique idea or a variation on an existing idea for a B2C or B2B business model. It’s also suitable for those who’ve already validated the market for their product.
You can look at manufacturing through a few lenses:
- Private label. A private label product is created by a third-party manufacturer and sold under your own business’s name. You control everything about the private label product, including what goes in the product, how it’s packaged, and what the labels look like. Private label manufacturing is best for brands that want to create unique products but don’t have the resources to do it themselves.
- White label. A white label product is created by one manufacturer and sold to various retailers to sell under their own brand names. They tend to be generic products that you can sell to wider customer segments.
- DIY makers. Manufacturing can also include makers—entrepreneurs who sell handmade products. Do-it-yourself (DIY) manufacturing allows for precise control over quality and your brand, but it does come at the cost of personal limitations, time, and scalability.
Manufacturing is best for entrepreneurs who want greater control over their product, whether that means overseeing production through a manufacturing partner or producing goods yourself. The right approach depends on your skills, resources, and growth plans.
Pros of manufacturing business model
- Lowest cost per unit. Manufacturing often garners the lowest cost per unit, giving you the greatest margins on your product.
- More control. You can build your own brand, set your own prices, and control the quality of your final result without any constraints.
- Agility. Making your own products can give you the greatest level of agility for your business. You can adjust quality, features, and even the entire product on the fly.
Cons of manufacturing business model
- Minimum order quantities (MOQs). The startup costs for initial orders can be quite high. Depending on the MOQs, the costs of your product, and your choice in manufacturer, your initial inventory investment can be thousands or tens of thousands of dollars.
- The perils of outsourcing. Trusting external parties puts you at risk of a lot of challenges outside of your control. Nothing will bring your business to a halt like being scammed by an overseas manufacturer.
- Upfront investment. Both routes require time and money to get up and running. Manufacturing can be a long process of prototyping, sampling, refining, and production. And the primary costs associated with making your own products include the purchasing of raw materials, the storage of inventory, and labor costs.
- Time-consuming. Depending on your product choice, making your own products can be a time-consuming process, leaving you with less time to focus on actually building your business.
A manufacturing success story
Old World Kitchen began as a family-owned business selling products door to door in its local area. It’s since gone through a period of growth, in which the best move for getting the business online was to sell on Etsy.
The brand, which specializes in handcrafted kitchen utensils, wanted to expand further, but to do that, it needed full control over pricing, branding, and quality control—things Etsy couldn’t offer.
After moving from Etsy to Shopify, Old World Kitchen saw a sharp increase in online conversions. It was also able to partner with relevant brands and increase its prices, all while staying true to selling goods made by hand.
5. Wholesale business model (B2B)
Purchasing products wholesale is a good option if you want to get up and running quickly or if you want to sell a variety of products and brands. Wholesaling provides a wide range of opportunities, as there are many different types of products in demand through the B2B wholesale business model.
Pros of wholesale business model
- Ability to sell established products. Buying and selling wholesale is typically lower risk. You’re dealing with brands that are already validated on the market, so you don’t run the risk of wasting time and money developing a product no one wants.
- Brand familiarity. Selling already established brands can help position your business by creating an aura effect around your own brand.
Cons of wholesale business model
- Product differentiation. Selling already established products can work for you as well as against you. Because the products are available from multiple wholesale suppliers, you’ll need to fight extra hard to differentiate yourself and convince potential buyers to purchase from you.
- Price control. Selling other brands means, to some extent, you have to play by their rules. Some brands will enforce price controls to prevent you from discounting their products.
- Inventory management. When purchasing wholesale you will likely have to purchase a minimum order of each product. The minimum order will depend on the product and manufacturer. However, you will have to stock and hold inventory as well as manage that inventory for re-order.
- Dealing with supply partners. If you’re carrying an array of products, dealing with multiple supply partners can become difficult to manage. Requirements may vary from supplier to supplier.
The wholesale business model might be considered a safe middle ground between manufacturing and dropshipping. Although each case is unique, it’s typical to see a 50% margin on wholesale goods resold at retail pricing.
A wholesale success story
Pernell Cezar Jr. and Rod Johnson founded BLK & Bold with the goal of helping local communities through selling coffee. The company pledges 5% of all profits to organizations that assist youth programs, improve workforce development, and eliminate youth homelessness.
BLK & Bold leverages wholesale and DTC channels to drive sales. The majority of its wholesale partners include coffee shops, restaurants, offices and coworking spaces, and hospitality providers such as boutique hotels, Airbnbs, and classic bed and breakfasts.
Listen to Rod Johnson’s inspiring story of founding a social impact-driven business on an episode of Shopify Masters:
6. Print-on-demand business model (B2C/B2B)
Print on demand (POD) is a mostly hands-off way to sell made-to-order products that feature your designs. This is common for B2C businesses, but it also works for B2B (think client gifts, conference swag bags, etc.) For print on demand, you simply make the design, mock it up through a POD partner, and list it wherever you sell online. When a customer orders a product with your design, your chosen third-party printing service creates, packs, and ships the order.
Much like with dropshipping, the print-on-demand model reduces the cost of entry into selling online. You don’t have to pay for a product until you make the sale, so there’s little upfront investment. Plus, everything from printing to packing to shipping is handled by your printing partner.
Print on demand is a particularly great business model for creatives. You can sell popular POD products like:
- Duffle bags
- Yoga leggings
- Face masks
- Watch bands
- Canvas prints and posters
- Throw pillows
- Blankets
On-demand products typically yield thinner profit margins, depending on your pricing strategy and customer acquisition costs. But it’s a good low-risk business model for those new to ecommerce or who want to test different revenue streams for their existing business.
Pros of POD business model
- Develop and list products quickly. Once you create a design, you can mock up the product and sell it in your online store in minutes.
- Automated shipping. Shipping and fulfillment is handled by your supplier. After you make the sale, you’re responsible only for providing great customer service.
- Lower upfront cost. Since you don’t hold any inventory, it’s easy to add and remove products, test new business ideas, and create products for niche markets.
Cons of POD business model
- Less control over shipping. Shipping costs can get complicated, as they often vary for different products. Your options also may be limited if you want to create a standout unboxing experience.
- Limited customization. What you can customize depends on the vendor and the product. You’ll have to determine base costs, printing techniques, and available sizes when deciding which products to customize.
A POD success story
Fanjoy is an online marketplace selling curated print-on-demand products from a variety of artists and creators. CEO Chris Vaccarino started the company in 2014 after realizing the opportunity through his experiences selling merch on the road with his brother’s band.
Now, Fanjoy is a thriving marketplace that connects creators with tools they need to be successful entrepreneurs—and to customers ready to buy their designs. To date, it has shipped more than three million packages.
7. Direct-to-consumer business model (DTC)
The D2C or DTC business model refers to brands that sell products directly to consumers, without intermediaries like wholesalers or third-party retailers like Amazon.
Think about some of the biggest trending brands: Barkbox, Bonobos, Casper. What do they all have in common? A DTC business model. Even major brands like Apple and Tesla are leveraging mobile commerce as a main channel for DTC sales.
These DTC brands eliminate the hassle of researching and choosing from hundreds of competing retailers, making the entire shopping experience easier for customers.
Pros of DTC business model
- Own the customer relationship. Selling directly helps you nurture more relationships and increase customer lifetime value.
- Collect customer data. Selling direct lets you collect first-party data you can use to personalize customer communications and experiences.
- Higher profits. You don’t have to share profits with any third-party distributors.
- Get feedback faster. Since you can communicate with customers directly, you can easily collect feedback to improve your products and customer experience.
Cons of DTC business model
- Costs of direct distribution. There’s no sharing of shipping or storage costs. DTC businesses need to invest more upfront to get their business operating smoothly.
- No built-in audience. One advantage of working with retailers is that customers can more easily find your products. If you’re a new brand, you’ll have to market yourself to build an audience. You also don’t benefit from the distributor’s experience or salesforce.
While it may take time and money to establish reliable distribution channels, selling direct is a smart business model for building a loyal customer base and improving profitability over time.
A DTC success story
Handcrafted leather shoes and “Made in Italy” go hand in hand. Consumers who wear this type of footwear have traditionally accepted its high price tag, thanks to an industry flooded with distributors, agents, resellers, and retailers.
But in 2013, Milanese footwear startup Velasca stepped into the scene with a goal to disrupt the industry by connecting consumers directly to shoemakers. Velasca was born out of a casual conversation between co-founders Enrico Casati and Jacopo Sebastio in the back of a taxi. It has since grown into a blossoming DTC brand, selling hundreds of thousands of shoes in over 30 countries.
8. Subscription business model
A subscription business model charges customers a recurring fee—usually monthly or yearly—to access a product or service. Subscription models help businesses capitalize on ongoing customer relationships. If they continue to see the value in your offer, they’ll continue to pay your fee.
It doesn’t matter if you’re an ecommerce business owner or online educator, you can start a subscription business across many industries, including:
- Streaming services
- Monthly subscription boxes
- Membership communities
- Food services
- Digital content (e.g., newsletters, on-demand video)
A recurring revenue model can lead to higher revenues and stronger customer relationships. Though a subscription membership, the longer customers use your product or service, the more valuable it becomes to them.
Pros of subscriptions business model
- Predictable revenue. Monthly recurring revenue helps you forecast sales, plan inventory, and understand how much to reinvest for business growth.
- More cash on hand. Receiving monthly payments upfront means more cash flow (and piece of mind) for your startup.
- Loyal customers. Regular purchases give you deeper insight into customer behavior, so you can continually improve products and keep customers coming back for more.
- Easier cross-selling and upselling opportunities. The more customers use your products, the more trust you build with them. This makes it easier to sell additional products to them, because they already know you provide value.
Cons of subscriptions business model
- High risk of churn. One drawback of the subscription business model is churn. You have to constantly keep people interested and engaged for them to keep paying you.
- Varied products. Products become dull if they don’t change often. For example, Netflix adds and removes movies every month, and Trunk Club promises to invest in subscribers’ changing styles over time. You need to keep products fresh to maintain a subscription business.
- Small issues, big problems. Most subscription services give their customers the same thing, at the same time, every month. That consistency is the appeal, but it means small operational issues can escalate quickly. One small kink in your system, like a billing error or inventory issue, can impact thousands of customers at once.
A subscription success story
Subscription businesses come in many forms. B2C ecommerce retailers can include a subscription model in their offering, similar to Clevr Blends, a popular online latte brand. The company, founded in California, has grown into a thriving business since its launch in 2016.
The brand offers a subscription option which gives discounts, early access to new products, and a free scoop in every order.
9. Fee-for-service business model (B2C/B2B/C2C/C2B)
A fee-for-service business is also known as a service-based business model. In other words, the merchant sells its services rather than selling products. This type of business is common across all models, including B2C and DTC (like a hair salon), B2B (a corporate cleaning company), C2C (your neighbor’s kid shoveling your driveway), or C2B (that same kid shoveling for an office building).
In the US, the service-based economy accounts for a large share of employment and is growing strongly across multiple subsectors. While many service roles are hourly, there’s also significant opportunity for entrepreneurs to build businesses selling their time and expertise.
Pros of fee-for-service business model
- Get paid for your time. While product-based businesses don’t always compensate you for your time, the opposite is generally true for fee-for-service arrangements. You can charge hourly to ensure you’re getting paid for all your time spent working.
- Low startup costs. Depending on the business you want to start, offering services comes with low startup and overhead expenses. Even if your dream is to open a dog grooming salon, you can start small by offering dog-walking services and save up to invest in what you need to fully launch your vision.
Cons of fee-for-service business model
- Limited scalability. Because a service-based business requires your time, it’s difficult to scale on your own. The main ways to increase your income is to raise your rates or subcontract some of the work to lower-wage service providers. But clients may not want to pay more, and it takes a lot of time to find and manage high-quality subcontractors.
- Need to justify your time and rate. Many service-based businesses that charge hourly need to justify how much time a job takes to complete. Even if you’re not charging hourly, service-based businesses often face more pushback or negotiation from clients.
A fee-for-service success story
Many ecommerce businesses need photos edited to make their products shine on web pages. However, not everyone has the skills, time, or software needed to make edits like background removal and color changes. Path is a virtual photo editing studio that delivers those services to other businesses, operating on a B2B model.
Path is a team of more than 300 editors and graphic designers who perform basic but necessary photo edits. Rather than charging an hourly rate, Path applies a flat per-photo editing fee, depending on the complexity of the edits. It also offers faster turnaround times at an additional fee.
10. Freemium business model (B2C/B2B)
A freemium business is when a merchant offers both free and paid versions of its product or service. This is typically used for B2C or B2B businesses. Oftentimes, software companies and software-as-a-service (SaaS) businesses use this approach.
The freemium business model allows merchants to create relationships with new customers easily, since there’s no cost or commitment to sign up and try it out. The way freemium businesses earn money is by getting these people to use and love their platform so much that they want access to additional features—features they have to pay for.
Pros of freemium business model
- Easier customer acquisition. Because there’s no risk to try out your product or service, it can be relatively easy to convert new customers. They don’t need to pay for anything, so it’s easier to convince them to sign up.
- More cross-selling and upselling opportunities. Even free users provide lots of insightful data you can use to your advantage when personalizing promotions and recommendations.
Cons of freemium business model
- Difficulty to convert. Your free users may already be happy with their experience and have no interest in accessing additional features. It may be more difficult for them to justify the added expense if they can have a similar, albeit somewhat downgraded, experience for free.
- Higher risk of churn. Subscriptions are susceptible to high churn rates—even more so if you offer a free alternative to your paid options.
A freemium success story
Spotify is one of the most high-profile freemium businesses. The music-streaming service operates on a subscription-based business model. Users can subscribe to its free plan, which exposes them to ads and limited features. However, paid plans eliminate ads and provide additional features such as offline listening, unlimited skips, and playlists.
11. Affiliate business model (C2C/B2C)
An affiliate business model is when you earn a commission or referral fee from an affiliated business in exchange for driving customers to make a purchase from your affiliate partner.
Affiliate marketing is often viewed as a C2C business model, because affiliates are typically regular people who refer the products or services to other consumers.
There are many ways to use affiliates in a business model. Your brand can also tap into the power of affiliate networks, recruiting a group of brand spokespeople to promote on your behalf.
Pros of affiliate business model
- Potential for passive income. Whether you’re the affiliate or the brand, this offers a great opportunity for passive promotion and income. As a brand, you have a network of people promoting on your behalf. As an affiliate, you can set up an optimized website with affiliate links, sit back, and watch it grow.
- Opportunity for collaborations. Affiliates can partner with a wide range of brands across industries. This opens you up to new opportunities and exposes you to products and markets you may not have otherwise had access to.
Cons of affiliate business model
- Low profits. Affiliates typically earn only a small percentage of the income generated from the referrals they send, so you need lots of referrals to convert if you want any sizable payout.
- Requires a network. The most successful affiliates already have their own audience or network. If you haven’t already established an audience, you’ll need to invest in doing so.
An affiliate success story
QALO sells silicone engagement rings and wedding bands on its website. To spread the word in its early days, QALO launched an affiliate program, focusing primarily on online communities.
“Creating affiliates through people that have organizations and followings online makes things a lot easier instead of having tangible people on the ground trying to move your product around their gym or whatever it may be,” says co-founder KC Holiday.
These affiliate relationships were critical to the brand’s growth shortly after its 2013 launch, and it still has the affiliate program today.
12. Razor blade (and reverse) business model (B2C/B2B)
The razor blade business strategy is when you sell an affordable item upfront that then requires additional products and recurring future products in order for that original product to stay in continued use. These supplemental purchases are priced with higher margins for the merchant, while the initial product may have been sold at a lower markup.
The name for this model comes from the fact that it’s most commonly used by razor blade companies. Razors are inexpensive to buy, but replacement blades and other shaving supplies are less affordable—and thus earn these brands more revenue.
An example of the reverse razor blade model would be a high-investment initial purchase with recurring revenue secured through supplemental products. Canopy follows this model: it sells a premium humidifier and diffuser at the outset, then retains customers through recurring accessories like essential oil refills.
Pros of razor blade business model
- Drives repeat purchases. Due to the nature of this business model, customers need to become repeat buyers. This is great for boosting customer loyalty and lifetime value.
- Collect customer data. You have more touchpoints with customers, allowing you to collect more first-party data the more purchases they make. Businesses with their own customer data are empowered by these valuable insights without third-party limitations or restrictions.
Cons of razor blade business model
- Potential for brand dilution. If you sell an inexpensive product upfront and then charge a lot for the required recurring purchases, customers may start to question the quality of your products—and also the reliability of your brand.
- Susceptible to competition and disruption: Many businesses operating with this model price products strategically to shape perceived value and drive repeat purchases—not because costs demand it. That leaves these businesses open to the threat of competition, as competitors can jump in with a more affordable or superior product.
A razor blade success story
Dollar Shave Club, one of the more well-known trailblazing DTC razor blade brands, tapped into this opportunity. It also leveraged the recurring revenue from subscriptions, with more than 100 million active subscribers to boot.
13. Franchise business model (B2C/B2B)
A franchise is a business that uses franchisees to distribute its products and services. Essentially, the franchisor creates the brand and the product, and the franchisees can buy into the franchise and start their own business under the same brand umbrella.
Franchises are B2C business models in the sense that the products and services are often sold directly to consumers (although some franchises operate on a B2B model as well). The relationship between the franchisor and the franchisee also mirrors a B2B business model.
Pros of franchising business model
- Built-in brand awareness and support. Rather than starting a business, brand, and product from scratch, franchising allows a more approachable way to get into entrepreneurship. As a franchisee, you can take advantage of brand awareness and existing resources to get you off the ground.
- Spreads the word about your business. If you want to become a franchisor and turn your existing business into a franchise, this offers a great way to expand your geographic footprint without having to physically do so yourself. This also offers you more in-depth local expertise in new markets where your franchisees set up shop.
Cons of franchising business model
- Limited flexibility. When opening a franchise business, you have limited control. You’ll have to adhere to the franchise requirements, including branding, pricing, product displays, customer service, and more.
- Startup costs can be high. Most franchises require some sort of upfront investment or signup fee. These can be pretty hefty on top of the other startup costs you’re already facing.
A franchising success story
Athletic and outdoor apparel brand Decathlon found success through franchising. The brand refers to its franchise opportunities as “partnerships.” This business model has allowed the retailer to expand since first opening its doors in 1976. Now, its products are in some of the most recognizable big-box stores, like Target and Walmart.
14. Digital products business model (B2C/B2B)
A digital product is a non-physical asset or media type that can be sold and distributed online, repeatedly, without restocking inventory. These products often come in the form of downloadable, streamable, or transferrable digital files, such as MP3s, PDFs, videos, plug-ins, and templates.
The upfront costs of creating a digital product can be high, but the variable costs of selling them is comparatively low. Once you create an asset, it’s incredibly cheap to deliver to customers.
Pros of digital products business model
- Lower overhead costs. You don’t hold any inventory or run up any shipping charges.
- Scalability. Orders can be delivered instantly, letting you be hands-off with fulfillment. As the business grows, you can easily convert tasks into automation to free up time.
- Extensive product offerings. There are various routes you can take: a freemium model where you provide products for free with upgradable features, monthly paid subscriptions for access to exclusive content, or licenses to use your digital products. You can build a business solely around digital products or incorporate them into your existing business.
Cons of digital products business model
- High competition. Unless you serve a unique niche market, people might be able to find free alternatives to your digital products. You’ll have to consider the niche you target, provide superior products, and know how to build your brand in order to succeed. It’s helpful to do a SWOT analysis of your competition to find an edge.
- Piracy and theft. You’re at risk of people stealing and reusing your products as their own.
- Selling restrictions. For example, you can sell only physical products through Facebook and Instagram according to their commerce policy.
A digital products success story
Online store Pixie Faire has tons of products for sale, but don’t expect all of them to arrive in a package. Instead, this seller’s inventory is primarily digital products, selling downloadable patterns for doll clothes.
15. Brokerage business model (B2C/B2B)
A brokerage is a business model in which the broker connects the customer to the product or service provider, acting as a liaison of sorts between the two. You often see brokerages in B2C and B2B business models, such as real estate or insurance brokerage, but not often in ecommerce.
Pros of brokerages business model
- Simplify complicated transactions. Brokerages are often used in complicated transactions such as buying a home. This is because they provide additional services that are typically required of such complicated purchases.
- Leverages brand awareness. Some brokerage firms are successful and have brand awareness in their own right. Gaining representation by such a firm also grants you the benefits of being associated with that brand.
Cons of brokerages business model
- Inflexibility. Much like with franchises, operating under a brokerage firm often requires you to follow the firm’s policies and procedures. This can be frustrating for aspiring entrepreneurs with their own vision.
- Fees and commissions. Because brokerages offer services and other advantages, they also take a cut from your profits. This is often paid as a percentage of the transaction value in the form of a commission.
A brokerage success story
The Oppenheim Group is a now-famous real estate brokerage firm with multiple offices and a huge team of real estate agents. Founded in 1889, the firm has earned lots of recognition over the years and it now even has Netflix shows.
16. Bundling business model
Bundling is a business model where multiple products or services are sold together as a single package, often at a discounted price. This model works well for businesses looking to increase the perceived value of their offerings and boost average order value. Bundling is common in both B2C and B2B industries, from tech subscriptions to curated gift sets.
Pros of bundling business model
- Increased sales. Bundles often encourage customers to buy more than they originally intended.
- Improved customer experience. Offering complementary items together makes it easier for customers to find what they need.
- Simplified decision-making. Customers perceive bundles as a better deal, reducing friction in the buying process.
Cons of bundling business model
- Lower margins. Discounted bundles can reduce profit margins if not carefully priced.
- Inventory risks. Bundling requires sufficient stock of all included products, which can create logistical challenges.
- Customer perception. If a bundle contains less desirable items, customers may feel the deal is not worth it. It may help to offer customizable bundles wherever it makes sense.
A bundling success story
EasyStandard is a brand that offers long-lasting and comfortable wardrobe essentials built to perfectly fit all body types. After migrating to Shopify, it was able to introduce product bundles to its customers. This move streamlined back-end business operations and supported a 19% increase in conversion.
17. Marketplace business model (B2C/B2B/C2C)
A marketplace business model connects buyers and sellers on a single platform, acting as an intermediary rather than a direct retailer. Well-known examples include Amazon, Etsy, and Airbnb. Marketplaces can operate across industries and support transactions in B2C, B2B, and even C2C contexts, as in the case of Craigslist or Poshmark.
Pros of marketplace business model
- Low inventory requirements. The platform doesn’t need to stock or produce items, lowering upfront costs.
- Scalable model. Adding new sellers can expand the offerings without significant investment.
- Diverse revenue streams. Marketplaces can earn money through listing fees, commissions, or premium memberships.
Cons of marketplace business model
- High competition. Marketplaces often compete with established platforms in their niche.
- Complex logistics. Managing disputes, ensuring quality, and handling payments can be challenging.
- Dependent on network effects. Success relies on attracting both buyers and sellers, requiring significant marketing efforts.
A marketplace success story
Kick Game is a DTC brand that became a brick-and-mortar retailer, and later grew into a global, multichannel marketplace. Shoppers can browse sneakers, socks, and related accessories from Kick Game itself, as well as tons of select brands.
18. Reselling business model
The reselling model involves purchasing products and then selling them at a profit. This is common in the fashion, electronics, and collectibles industries and can take place at physical stores, online shops, or platforms like eBay, ThredUp, or Poshmark.
Pros of reselling business model
- Simple startup. There’s no need to create products, making it easier to launch a business.
- Flexibility. Reselling allows entrepreneurs to pivot quickly based on market trends.
- Established demand. Selling recognizable brands or trending items can attract customers easily.
Cons of reselling business model
- Thin margins. Resellers often face pricing constraints due to competition and market saturation.
- Inventory risks. Holding unsold inventory ties up capital and increases financial risk.
- Dependence on suppliers. Resellers rely on third parties for product availability and quality, which can be unpredictable.
A reselling success story
New Jersey–based Packer Shoes started as a small neighborhood custom shoe shop. Today, it also resells sneakers from household name brands like Adidas, Asics, and Nike.
19. Aggregator business model (B2C/B2B)
The aggregator business model brings together multiple suppliers or service providers under a single brand, offering customers a standardized experience across pricing, quality, and fulfillment.
Aggregators operate in both B2C and B2B contexts and are common in industries where customers value convenience, predictability, and brand trust over individual seller identity.
Aggregator versus marketplace versus brokerage
These business models have similarities, but important distinctions. Aggregators own the brand and customer experience while suppliers operate behind the scenes. Marketplaces connect buyers and sellers while giving sellers visibility and pricing control. Brokerages facilitate transactions or negotiations without owning the experience or inventory, typically earning commissions per deal.
Pros of aggregator business model
- Strong brand control. Aggregators deliver a consistent experience across suppliers, which builds trust and repeat usage.
- Scalable supply. The model allows rapid expansion by onboarding new providers without owning inventory or assets.
- Customer loyalty. Customers return for the brand and experience, not for individual sellers.
Cons of aggregator business model
- Operational complexity. Managing supplier quality, availability, and performance at scale requires strong systems.
- Supplier dependency. Service reliability depends on third-party providers meeting standards.
- Margin pressure. Aggregators must balance customer pricing with supplier payouts and platform costs.
An aggregator success story
Goop operates as a curated B2C aggregator, bringing together products from hundreds of third-party wellness, beauty, fashion, and home brands under a single brand-led storefront. While Goop does not manufacture most of the products it sells, it controls merchandising, pricing strategy, content, and the end-to-end customer experience.
20. Licensing business model (B2C/B2B)
The licensing business model allows a company to grant others the right to use its intellectual property (IP)—such as designs, trademarks, characters, or technology—in exchange for licensing fees or royalties. Licensing can operate in both B2C and B2B contexts and is common in industries like fashion, media, consumer goods, and software.
Unlike direct sales, licensing lets businesses monetize IP without manufacturing, inventory, or fulfillment, while licensees handle production and distribution.
Licensing versus digital products
These models are often confused, but they serve different purposes:
- Licensing. You sell the right to use your IP; ownership stays with you, and revenue is often recurring or royalty-based.
- Digital products. You sell the product itself (like a file, template or online course), typically as a one-time transaction with limited reuse rights.
Pros of licensing business model
- Scalable revenue. Licensing allows businesses to grow without increasing operational complexity.
- Lower overhead. No inventory, manufacturing, or logistics required.
- Brand expansion. Licensing helps extend brand reach into new categories or markets through partners.
Cons of licensing business model
- Reduced control. Quality and brand perception depend on how licensees execute.
- Revenue variability. Royalties may fluctuate based on partner performance.
- IP protection risks. Strong contracts and enforcement are required to prevent misuse.
A licensing success story
Rifle Paper Co. started as a small stationery brand selling greeting cards and invitations. It has since expanded into a lifestyle brand that licenses its distinctive illustrations and patterns to partners across categories like home goods, décor, and apparel.
Rather than manufacturing these products directly, Rifle Paper Co. grants partners the right to use its creative IP in exchange for licensing fees or royalties. The partners handle production and distribution while Rifle Paper Co. maintains ownership of its designs and expands its brand into new categories.
21. Nonprofit business model
Nonprofit organizations operate with the goal of serving a mission rather than generating profits. These businesses often focus on addressing social, environmental, or educational needs, and reinvest surplus funds into furthering their cause. Non-profits can engage in product sales, fundraising, or service delivery.
Pros of non-profit business model
- Mission-driven. Nonprofits align with meaningful goals, which can attract passionate supporters and employees.
- Tax benefits. Many governments offer tax exemptions to nonprofits, reducing operating costs.
- Grants and donations. Nonprofits can access funding through grants, donations, and sponsorships.
Cons of non-profit business model
- Funding dependency. Nonprofits often rely heavily on external funding, which can be inconsistent.
- Regulatory requirements. Maintaining nonprofit status involves adhering to strict rules and reporting standards.
- Limited scalability. Growth can be constrained by mission focus and funding limitations.
A nonprofit success story
Sweden-based agood company designs and manufactures sustainable everyday products. It’s also a B Corp–certified company with a nonprofit arm, agood Foundation. The brand uses Shopify to manage its catalog of more than 20,000 products, all while dedicated to its mission of protecting the environment.
How to select a business model
The model you choose influences your:
- Profitability. Margins, pricing flexibility, and cost structure.
- Scalability. How easily you can grow without adding complexity.
- Daily operations. Inventory management, fulfillment, customer support, and staffing.
- Customer relationships. Who owns the data, experience, and long-term loyalty.
- Risk exposure. Inventory risk, cash flow pressure, and dependency on partners.
Many modern businesses adopt hybrid business models to balance growth and resilience. For example, a brand might sell directly to consumers through its own ecommerce site while also licensing designs to retail partners or selling wholesale to B2B buyers. The mix allows diversification without overcommitting to one channel.
Understand your audience
Start with who you’re selling to. Are your customers individual consumers, other businesses, institutions, or a mix?
How they prefer to buy—one-time purchases, subscriptions, bulk orders, or contracts—should shape your model.
Identify the problem you’re solving
Your business model should match the problem: convenience, price sensitivity, compliance, speed, customization, or trust all point to different structures. A mismatch here often leads to friction later.
Create a business plan
Finally, pressure-test your choice with a business plan. Map expected revenue, costs, and operational complexity over time.
Read more
- How To Source Products To Sell Online
- The Ultimate Guide To Dropshipping (2024)
- AliExpress Dropshipping- How to Dropship From AliExpress
- Product Ideas: 17 Places To Find Profitable Products
- How To Make Money on YouTube: 7 Simple Ways (+Video)
- What is Shopify and How Does it Work?
- Upset Customers? Here's How to Stop Customer Complaints Before They Happen
- How To Make Your First Ecommerce Sale—Fast (Tutorial 2024)
- Domain History - How To Check the History of a Domain Name
- How to Transition From a Kickstarter Campaign to a Successful Shopify Store
Ecommerce business models FAQ
What are some common ecommerce business models?
Common models include B2C (business to consumer) retailers, B2B (business to business) sellers like wholesalers, and C2C (consumer to consumer) marketplaces like eBay or Etsy.
Can a business have multiple business models?
Yes. Many successful businesses operate multiple or hybrid business models at the same time. For example, a brand might sell directly to consumers (DTC), wholesale to retailers (B2B), and license its intellectual property to partners.
How can a business model be adapted over time?
Companies often adapt by adding new revenue streams (like subscriptions), expanding into new customer segments (B2B or international), or shifting fulfillment and pricing strategies.
What’s the difference between B2C and DTC?
B2C is a broad category where a business sells to an end user. They can sell through third-party retailers or large marketplaces like Amazon. DTC is a sub-category of B2C, where the brand sells directly to customers through its own website.
Which ecommerce business model is most profitable?
Profitability depends on margins, operating costs, customer acquisition, and scale. DTC and licensing models often offer higher margins, while marketplaces and aggregators can scale faster but with thinner margins.





